Counseling Agreement

  1. I understand that Family Management Financial Solutions, Inc. as a sub-grantee of the Iowa Mortgage Help network, provides foreclosure mitigation counseling after which I will receive a written action plan consisting of recommendations for handling my finances, possibly including referrals to other housing agencies as appropriate.
  2. I understand that Family Management Financial Solutions, Inc. receives Congressional funds through the National Foreclosure Mitigation Counseling (NFMC) program and, as such, is required to share some of my personal information with NFMC program administrators or their agents for purposes of program monitoring, compliance and evaluation.
  3. I give permission for NFMC program administrators and/or their agents to
    1. Submit client level information to the IMH data collection system for the purposes of this grant; and
    2. Allow NFMC to open files to be reviewed for program monitoring and compliance purposes, and
    3. Allow NFMC to conduct follow-up with the client related to program evaluation.  I acknowledge that I may opt out of (c.) following the procedure set forth below in item 4.
  4. I acknowledge that I have received a copy of Family Management Financial Solutions, Inc.’s Privacy Policy. I understand that I am agreeing that my non public personal information may be disclosed pursuant to that privacy policy, unless I opt out by checking the box below.
  5. I understand that I may be referred to other housing services of the organization or another agency or agencies as appropriate, such as Iowa Mediation Services (IMS), which may be able to assist with particular concerns that have been identified. I understand that I am not obligated to use any of the services offered to me.
  6. A counselor may answer questions and provide information, but not give legal advice. If I want legal advice, I will be referred for appropriate assistance.
  7. I understand that if I request for legal advice to Iowa Legal Aid, they can report certain information about my case to any member of the Iowa Mortgage Help network including: the number of hours of service provided by Iowa Legal Aid on my case, my name, my Iowa Mortgage Help case number, and the outcome of my case. I understand that until Iowa Legal Aid accepts my case, I am responsible for any deadlines surrounding my case.
  8. I understand that Family Management Financial Solutions, Inc. provides information and education on numerous loan products and housing programs and I further understand that the housing counseling I receive from Family Management Financial Solutions, Inc. in no way obligates me to choose any of these particular loan products or housing programs.